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What if I want to ban/exclude/don’t want to give points to specific users/customers?

You can do that in two ways, directly or indirectly.

The direct way is, there is a menu under the ‘Basic setting’ page which is ‘exclude user’. just put the id/name of the user in that box/input field and ‘save changes’. That will block that user from getting points and rewards.

Another way is, ‘suspend’ a user from the ‘log’ report. To do that, go to ‘log’ from the sub-menu of ‘Pointpress’, you will find the whole statistics on your all event. Find the specific event of a specific user. You will see three icons, click the ‘man icon’ that will pop up the ‘manage user’ box. Just click ‘suspend this user’ to suspend a user.

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